How We Help

How We Help

Our Services Include


Whether dealing with a new diagnosis, managing a change in circumstance, or shaping long-term problem behavior, New Connections is here to help. We will collaborate with you and your family to come up with enduring solutions to behavior challenges, whatever their source. Each client has distinct and individual needs, and we will meet you exactly where you are. Regardless of your situation, things can get better, and we want to help.

  • Assessments
  • 1:1 individual therapy 
  • Parent and caregiver training
  • Increasing communication
  • Problem behaviors 
  • Accepting “no”
  • Waiting
  • Managing transitions 
  • Following routines 
  • Toilet training 
  • Social skills
  • School consultation
  • IEP goal development 
  • Focusing on academic goals 
  • All ages

Insurance & Support


  • Does insurance cover ABA?

    Though most insurance plans in Tennessee now cover ABA, benefit levels vary greatly between plans.  Some plans have generous benefits, others none at all.  We will work with you to help navigate the insurance minefield and do our best to maximize the benefits available to you, as appropriate to your child’s needs.   New Connections is in network with Aetna, BlueCross, BlueCare, Cigna, and UHC/Optum.

  • What if my insurance doesn’t cover ABA at all?

    We do work with self-funded clients, and we take family affordability into account as we make our treatment recommendations.

  • How often will I be billed?

    Whether your services are covered by insurance or you are a self-funded client, you will be billed once a month.  Payment is due within 30 days of invoice date.

FULL Q&A LIST

How We Help Families Manage Costs


We will help our clients navigate the insurance minefield.

There are no two individual ABA programs that are alike.  Some clients can achieve their goals with a relatively modest therapy schedule, while others may benefit from a much larger number of weekly hours.  Costs can vary widely.  Insurance coverage in Tennessee is inconsistent, at best, as some plans offer generous benefits, and others contain little or no coverage.  We will help you analyze your insurance coverage and the benefits it offers.   In so doing, we will make sure that you understand the financial impact an ABA program will have for your family.
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Call Today for Information: (615) 915-1292

Common Q&A's


  • What is ABA?

    Applied Behavior Analysis is the science of human behavior.  It is the process of using systematic interventions based upon the principles of learning theory to improve socially significant behaviors in a way that’s meaningful for individuals and their families.

  • Why use ABA?

    ABA is a scientifically proven and research-based treatment for people with autism.  It is endorsed by the American Academy of Pediatrics, National Academies of Science, the National Institute of Child Health and Human Development, Autism Speaks, the Surgeon General, and numerous other organizations and institutions. 


    “Children who receive an early intensive behavioral treatment have been shown to make substantial, sustained gains in IQ, language, academic performance, and adaptive behavior, as well as some measures of social behavior, and their outcomes have been significantly better than those of children in control groups.” – American Academy of Pediatrics

  • How do you assess children?

    A BCBA (Board Certified Behavior Analyst) will get to know you and your child in order to develop an individualized treatment plan.  A variety of assessments, interviews, or observations may take place depending on the needs of your child.

  • What do therapy sessions look like?

    After an initial assessment and rapport-building, a therapist will structure sessions to an individual’s needs using proven teaching strategies that help children learn and build skills.  Data is collected during each session, and skills are worked on until the learner can use them independently in the natural setting they come in contact with.

  • How are parents involved in treatment?

    Parents are the most important part of a child’s team.  An integral part of all our treatment plans involves parent/caregiver training.  We partner with parents and caregivers on a regular basis in order to teach them the ABA strategies that we are using in treatment to support their child’s development.  Parents and therapists will meet monthly (at a minimum) to review their child’s progress and address any questions or concerns.

  • What age range do you work with?

    New Connections will work with clients of any age. Whether it's a newly-diagnosed child to a young adult managing behavior challenges, we will meet you wherever your needs are.

  • Where do therapy sessions take place?

    Therapy can take place in a variety of settings—in our Bellevue clinic, at the client’s home, in school, or in other community settings, as appropriate.  It is important that therapy is performed in the setting best-suited to accomplish the client’s goals.

  • How long do sessions last?

    Though there can be some variability, most ABA sessions last two hours.

  • What are your business hours?

    Normal business hours are 8:00 to 6:00 Monday through Friday.  However, we will schedule sessions to take place after hours or on weekends, subject to family needs and therapist availability.

  • Will my child always have the same therapist?

    Not necessarily.  We will have a therapeutic team that handles your child’s programming and treatment.  We will endeavor to have teams stay together so that your child can be seen consistently by the same therapists.  However, for various reasons, members of the team may change from time to time.

  • What qualifications will my child’s therapists have?

    Your child’s team will be overseen by a BCBA (Board Certified Behavior Analyst), who may do some, but not all, of the direct 1:1 therapy.  Most of the direct therapy will be performed by RBT’s (Registered Behavior Technician), who are supervised by BCBA’s.

  • How often will my child participate in ABA therapy?

    That depends on the needs of the child and family.  Therapy can occur as often as 20 hours a week (or sometimes even more), or it can be two hours a week or less.  And anything in between.  Each child is evaluated individually and a treatment plan is created that meets the needs and goals of the client and the family.

  • Will you teach me how to interact better with my child?

    Without a doubt! Parent training is a critical component of ABA therapy.  A successful ABA program can lead to a much more pleasant and fulfilling home life for the whole family.

  • My child behaves ok at home, but when we take him into the community (shopping, church, e. g.), everything seems to fall apart. Can you help us?

    Yes! ABA principles can be used to shape behavior in any setting.  

  • Does insurance cover ABA?

    Insurance coverage for ABA in Tennessee is inconsistent, at best.  Some plans have generous benefits, others none at all.  We will work with you to help navigate the insurance minefield and do our best to maximize the benefits available to you, as appropriate to your child’s needs.

  • What if my insurance doesn’t cover ABA at all?

    We do work with self-funded clients, and we take family affordability into account as we make our treatment recommendations.

  • How often will I be billed?

    Whether your services are covered by insurance or you are a self-funded client, you will be billed once a month.  Payment is due within 30 days of invoice date.

  • Can you help with my child’s behavior at school?

    We are eager to collaborate with members of your child’s school team.  The best results are achieved when everyone is on the same page and consistency is maintained.

  • Does your clinic diagnose children?

    No.  We do behavior therapy on clients that, for the most part, already have diagnoses.  If you are trying to obtain a diagnosis, we can refer you.

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